Valcour Core runs on any display with sufficient resolution and internet, which makes it a de facto mobile solution. However, our definition of a mobile solution is to provide the functionality that the field officers require to do their work in the field.

Valcour Mobile for Field Officers™ is unlike most Cloud mobile products because it works both offline and online and will automatically switch from online to offline access depending upon the field officer’s cell coverage allowing work to continue. Valcour will automatically re-synchronize data upon signal acquisition.

Integrated mapping allows field officers to locate incidents on a map and display route directions to the incident. 

E-Ticket and E-Warnings for State, civil or parking violations can be printed and delivered in the field. Integration with scanners reduces the time spent on filling in data manually.

Reporting requirements are increasing for Law Enforcement agencies. Valcour can help agencies keep up with their reports while reducing staff time spent on report preparation, creation and fulfillment.

Report Builder provides Agency users to create, share and public custom reports. Standard reports are also provided. Valcour Reports support graphs and charts for Agency analytics. Output in both Excel and PDF formats are supported.    

Scheduled Reports enables Agency users to create reports that can be automatically scheduled and emailed on a one-time or recurring basis. 

Mandatory Reporting such as NIBRS, Clery and Campus Crime/Fire Logs is supported. All NIBRS data is collected directly from an incident and once all appropriate information is added, Valcour™ can generate a NIBRS Report.  To streamline the NIBRS reporting process, errors are flagged and automated direction is provided to the user to easily identify and remedy the error, prior to the case approval process.

Valcour Online Incident Reporting Portal™ allows the public to submit reports or requests electronically to Agency’s Valcour RMS using Agency-created forms. Valcour RMS then routes submitted forms to theAgency’s specified staff for disposition. Agency responses can be auto-generated or manually written by staff. Valcour RMS tracks and can automatically report on public interaction statistics.

Valcour Public Safety Portal™ automatically displays statistics from Valcour data selected by the Agency to meet their transparency and service level reporting requirements. Agencies can easily modify the data types and display presentation to meet their reporting needs.

Valcour’s RMS tracks all incidents from the initial call to the final resolution of the case, including accidents, arrests, bookings, citations, warrants, use of force tracking and other key data. Supporting a paperless design, reports, interviews, photographs, video, briefing summaries, etc. are integrated into the product.

Valcour’s data-centric design focuses on two main goals: to reduce the time spent on paperwork and to improve data integrity. This data-centric design, backed up with our real-time data sharing, eliminates the need to enter the same information more than once.

All data entered is immediately available to the appropriate personnel, including those in the field, within an Agency or group of Agencies (in the case of a multi-jurisdictional deployment). Data entered whether from the office or the field is uploaded in real-time and is available to all with appropriate role-based access permission.

Incident View: Valcour’s RMS tracks all incidents from the initial call for service to the final resolution of the case. All of these data frames are presented in a single view that can be expanded and collapsed for simple navigation. Information can be added at any time by different contributors at any point in the incident life cycle.

Data Sharing: Data entered by personnel from the office, the field, or a vehicle is uploaded in real-time and is available to all staff with appropriate, role-based access.

Workflow: Review and approval workflow processes are supported via user and supervisor work queues.  Supervisor work queues can be easily reassigned as needed to accommodate staff scheduling.

Campus/Fire: Campus crime and fire requirements are also tracked and reportable.

Logging: Call logs, incident logs, audit logs, and external service logs provide agencies with the means to monitor all activity within their system.

SoftToken Multi-Factor Authentication: Conforms with CJIS requirements for Multi-Factor Authentication (MFA).

Integrations with State services:  Services such as Message Switch, Active 911 and Crash are included in the Core product.

 Valcour Cloud Public Safety™  provides agencies of all sizes the ability to cost-effectively build information and operational capacity without building complexity. Valcour™ can be deployed as a standalone solution or be expanded into a multiagency deployment, allowing partnering agencies to not only share information and data, but to also to share staff and resources. Valcour’s flexible design allows it to support a breadth of different operational charters operating within a single real-time, information sharing deployment. Each agency can set up Valcour to support their own workflow, policies and procedures. 

The availability of CJIS-Compliant Cloud Hosting provides agencies the ability to maintain modern Cloud Public Safety systems at a fraction of the cost of traditional CAD/RMS systems. There are no server installations or system software downloads to individual devices required. Software updates are accomplished in a matter of minutes.  Valcour™ supports Windows, Android and IOS on Edge, Chrome, Firefox and Safari browsers.